Frequently Asked Questions

Looking to learn more about how digital health tools can be integrated into your patient engagement strategy? Below are some of the frequently asked questions we get.

Why is the patient portal a beneficial tool for patient engagement?

RxPx offers enhanced patient application solutions that can serve as a “patient portal” when connected to our HCP medical software, or stand alone as unique and impactful patient engagement tools that empower individuals in their own care.

These types of “patient portals” give individuals convenient access to their health information, appointment details, and act as a platform for communication with healthcare professionals. Its utility lies in creating a digital nexus for comprehensive health management.

Our digital patient application solutions offer
-AI-driven, behavioral nudges to increase adherence
-Peer-to-peer patient support
-Evidence-based diagnosis and therapy-specific health information
-Tailored lifestyle content
-In-app coaching
-AE monitoring
-Appointment and medication reminders
-MyHealth reports to share with healthcare providers.

What are the five stages of patient engagement?

The five stages encompass Activation, Participation, Engagement, Adherence, and Maintenance. This progression delineates the journey from initial interest to sustained commitment in proactively managing one's health. RxPx helps customers initiate and maintain these 5 stages of patient engagement the following ways

Activation - Our customers are onboarding patients 13x faster by leveraging our HCP Medical software solutions.

Participation - Patients are participating in their own care with ease of access to evidence-based information, medication tracking, and connection with others going through the same health journey.

Engagement rates - Offering patients private communication and information hubs where they are free to engage with others while learning more about their own health behaviors through surveys, polls, quizzes as well as being able to assess their MyHealth reports is just one of the many ways that RxPx helps facilitates increased patient engagement.

Adherence - Patients using the RxPx platform have demonstrated an adherence rate up to 92%.

Maintenance - 82% of patients show an increased interest in self-management.

What is the key factor contributing to successful patient engagement?

Effective communication and active involvement emerge as pivotal factors. Successful patient engagement hinges on establishing a seamless flow of information between patients and healthcare teams, fostering a collaborative environment that ensures accessibility to pertinent information. Integrating RxPx HCP medical software with our patient applications works to close the gap between healthcare providers and individuals, creating a holistic circle of care.

What constitutes patient engagement data?

Patient engagement data encompasses a comprehensive record of interactions between patients and healthcare systems. It includes data on appointments, messages, and various touchpoints. Analyzing this data serves to enhance service delivery and tailor patient experiences.

RxPx offers data insights that are descriptive, predictive and prescriptive, focusing on patient demographics, cohorts, platform usage, retention and engagement with health related content.

What is a patient-centric app?

A patient-centric app is a user-oriented application designed with a primary focus on meeting the needs of patients. Its hallmark features include user-friendly interfaces, accessibility, and functionalities that facilitate streamlined health management.

The RxPx patient app is validated, scalable and flexible to be easily augmented and integrated into patient support systems.

What are the four pillars of patient engagement?

The foundational pillars of patient engagement consist of Informing, Engaging, Empowering, and Partnering. These pillars serve as the cornerstones for developing a robust patient engagement strategy.

RxPx has played a critical role in the patient engagement strategy of life sciences brands since 2008, leveraging cutting edge digital innovation that has been powered by the latest developments in healthtech, AI.

How is patient engagement measured?

Measurement involves tracking key metrics such as patient satisfaction, health outcomes, and levels of participation. This analytical approach enables a comprehensive assessment of the degree of patient involvement and contentment based on app usage, health literacy content consumption, app retention, side effect tracking and improved adherence.

We also analyze healthcare provider feedback and the rate and amount of patients who safely onboard to and maintain their therapy.

What challenges are associated with patient engagement?

Challenges in patient engagement encompass technological barriers, limited awareness, and occasional resistance to change. Successfully navigating these challenges requires strategic planning akin to a nuanced game of healthcare strategy.

However, RxPx technology products see high levels of engagement from a wide range of patient age groups, from 18-75, with patients demonstrating increased interest in their own health and care.

Our marketing team provides go-to-market strategies to ensure the successful launch of your RxPx solution, preparing comprehensive and engaging materials designed to seamlessly onboard healthcare providers and patients.

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